cPRESS - distribution, circulation and customer service management

cPRESS - distribution, circulation and customer service management

cPRESS - distribution, circulation and customer service management
  • Comprehensive solutions for publishing and distribution companies
  • Set of software solutions for operating and managing press distribution and circulation
  • Tools for managing subscription service, payment of delivery people and ad space marketing
cPRESS - Distribution

cPRESS - Distribution

It combines the functionalities of circulation and distribution.

Circulation: a user-friendly software module enables quick and reliable decision-making on the optimal numbers of copies distributed to individual points of sale. A wide range of algorithms and sensible parameters ensure a low percentage of returns.

Distribution: combines the subscription run and the individual point-of-sale run at an issue-level. Preparation of all distribution documents for compiling issue packages, as well as transport documents that ensure prompt delivery to individual recipients.

  • Maintaining a database on points of sale and their payers and branches
  • Option to introduce a "payer - multiple points of sale" relation
  • Determining the print run based on past sales, defining a calendar for each title/issue
  • Adjusting (increasing or decreasing) print runs in percentages according to the route or point of sale type and/or due to particular circumstances
  • Keeping a record on returned copies for a chosen period:  option to determine days on which returned copies are not collected
  • Stock management per point of sale: suitable for monthly publications
  • Defining distribution channels for points of sale per individual title and day
  • Determining the delivery also for subscription titles (data import from cPRESS - Subscription)
  • Print run suggestions: standard and on a specific day by branches with confirmation at headquarters
  • Creating custom data queries
cPRESS – Subscription

cPRESS – Subscription

  • Maintaining a database of subscribers and their subscriptions to individual titles
  • Creating the relation “subscriber/payer – single payer/multiple subscribers”
  • Management of subscriptions in any number of foreign currencies
  • Creating a secondary address - sending an invoice to one address and the titles to one or more other addresses (recipients)
  • Possibility of temporary relocation, permanent relocation and temporary suspension of an individual subscription
  • Daily run count for the purpose of ordering the required number of individual editions
  • Preparation of addressing material in order to address individual issues for delivery by post
  • Preparing letters and notifications for delivery service in the event of any changes concerning subscribers in a given delivery area
  • Automatic billing of eligible subscribers for a fixed period of time based on the schedule, the publication date of issues and the defined price per copy
  • Various statistical reports to help define the strategy for acquiring and targeting new subscribers
  • Various statistical reports to help calculate intermediary fees and serve as a basis for calculating delivery costs
  • Entering complaints based on a call or letter by the subscriber
  • Determining the necessary action for an individual complaint
  • Sale and shipping of stand-alone items (books, CDs…) with billing included in regular subscription invoices
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